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Boarding & Reservations

Managing boarding stays and reservations

Articles in Boarding & Reservations

  1. Booking a boarding or daycare stay
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    The reservation form field by field: dates, rooms, keeping pets together, add-on services, rates, multi-pet discounts and deposits — plus confirming requests that come in online.

  2. Checking a pet in and out
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    The check-in workflow with care checks and agreements, taking payment before pickup, extending a stay, Ready for pickup, late fees, and checking out.

  3. Feeding and medication schedules
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    Where a pet's diet and medication live, how the daily task lists are built from them, and logging each feed, dose and walk so you have a record of what actually happened.

  4. Setting up boarding and daycare
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    Capacity groups and rooms are what make boarding and daycare possible at all — including whether clients can book them online. Set these up before anything else.

  5. The Kennel Board day to day
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    Which room each pet is in, who is arriving and who is going home, for any day. The screen to keep open during a boarding day.

  6. Late pickup fees and grace periods

    How Alaga decides a boarding or daycare pickup is late, how to set the late checkout fee and an optional grace period after the pet is ready, and how staff waive it.

  7. The Occupancy Calendar and capacity limits

    Seeing how full you are before you say yes, how Alaga counts a stay, why it won't let you overbook, and how to plan for holiday peaks.

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