Setting up boarding and daycare

Sidebar: Business Settings → Facility Settings. Owners and managers see the Capacity Groups and Boarding Rooms tabs.

Nothing about boarding or daycare works until capacity exists. Your business type does not decide this. A kennel with no capacity cannot take a single reservation. A groomer who adds capacity can start boarding right away.

Step 1: Add a capacity group

A capacity group is a set of spaces you can fill.

1. Open the Capacity Groups tab and press Add Capacity Group.
2. Give it a Name, such as "Dog Runs" or "Playroom."
3. Under Type(s), tick Boarding, Daycare, or both.
4. Set the Capacity — how many pets the group holds at once, such as 30 for a playroom. Once you add rooms to the group, the rooms' total replaces this number.
5. Optional: limit Species Restrictions or set a Max Pet Weight.
6. Save.

Think in terms of what you sell:

• 20 runs and a separate cat room = two groups.
• One big daycare playroom = one group.
• The same runs used for both boarding and daycare = one group marked for both.

Step 2: Add boarding rooms

Rooms are the named spaces inside a group — Run 1 to Run 20, Cat Condo A, and so on.

1. Open the Boarding Rooms tab.
2. Press Add Room for one room, or Bulk Create to make many at once with a naming pattern (Run 1, Run 2… or A, B, C…).
3. For each room, pick its Capacity Group and set its Capacity (pets per room). You can also set an optional Daily Rate and Max Pet Weight.

Once a group has rooms, its capacity is the rooms' capacities added up. To change it, change the rooms.

The staff booking form needs a room for every boarding stay. A request in a group with rooms cannot be confirmed until a room is picked.

Step 3: Set your rates

Rates are not on this page. Boarding and daycare prices live in Business Settings → Pricing → Boarding & Daycare. There you can set a group's display price, room rates, and weight tiers.

Other settings that affect boarding

• Task Times & Walks tab (Facility Settings): name your care-task times and turn on Add daily walks to boarding stays. Walks are added when a boarder is checked in. This tab follows its own permission, so a non-manager can be given it.
• Business Settings → Business Profile → Hours: opening hours and Feeding Times.
• Business Settings → Payment Settings → Booking Policies: deposits, cancellation fees, late checkout fees, automatic no-shows and the multi-pet discount.
• Business Settings → Customer Portal: auto-confirm and whether clients pick their room type.

Once capacity exists

• Clients can request boarding and daycare through your portal.
• The Occupancy Calendar shows how full you are.
• The Kennel Board has rooms to show.
• Staff can create reservations from the dashboard.

Checking it worked

Open your booking link in a private browser window. Boarding or daycare should now show as an option. If it does not, the capacity group is turned off or not marked for that type.

Getting the limit right

Start low. A group set to 20 when you can comfortably handle 15 lets you take bookings you will regret over a holiday. Alaga will never book past the limit, so the number you set is the number you get. You can raise it any time.