Client & Pet Profiles, All in One Place
Build stronger relationships with complete client and pet profiles. Track everything from vaccination dates to grooming preferences in one organized place — included on every plan.
Who it's for
One profile, whoever is at the desk
Every plan has unlimited clients and pets. The difference is what you attach to them.
Solo groomer
From StarterGrooming notes, photos and vaccination dates on every pet, searchable by name, phone or pet. All of it on Starter.
Salon or daycare with a front desk
From StarterWhoever answers the phone sees the same profile: tags, notes, history, who is due for a visit.
Boarding facility
From PremiumFeeding, medication and behaviour notes travel from the pet profile into every reservation and care task.
Business with paperwork
From StarterWaivers signed in the customer portal and intake questionnaires filed on the client profile before the first visit.
Everything you need
Purpose-built for the way pet care professionals actually work.
Client Profiles
Store contact info, preferences, communication history, and notes for every client. Build lasting relationships with personalized service.
Pet Profiles
Track breed, weight, age, temperament, grooming preferences, and medical notes for each pet in your care.
Vaccination Tracking
Monitor vaccination expiry dates and send automatic email alerts to keep pets up-to-date and your facility safe.
Digital Grooming Sheets
Digital grooming profiles for each pet. Record coat type, cut preferences, product sensitivities, and special instructions.
Smart Client Tags
Segment clients with custom tags for VIP treatment, personalized outreach, and targeted marketing campaigns (Professional plan).
Complete History
Access full appointment history, invoices, photos, and notes for every client and pet at any time.
Quick Search
Find any client or pet instantly. Search across names, phone numbers, pet details, and notes.
Photo Gallery
Capture before and after photos, vaccination records, and pet portraits attached directly to profiles.
See how it looks in action
Screenshots from the Alaga demo workspace.
Every client detail, one click away
Click any client in your list and instantly see their key metrics, contact info, pets, and upcoming appointments — all in a side panel without leaving the page.
- Quick-view drawer with upcoming appointments and spend
- Avg review score, total paid, and visit count at a glance
- Sortable, searchable table with last visit tracking
Full client profiles with appointment history
Dive into any client's complete profile — upcoming appointments, past visits, pets on file, payment history, and contact details. Everything your team needs to deliver personalized service.
- Key metrics: visits, spend, and outstanding balance at a glance
- All pets linked with species, breed, and tags
- Complete appointment timeline with status badges
Searchable pet directory with breed and tag info
Browse every pet in your business with species, breed, owner, tags, and quick actions. Find any pet in seconds with the search bar.
- Filter by species, breed, or custom tags
- Color-coded tags for behavioral flags and preferences
- One-click access to pet detail and owner profile
Detailed pet profiles with instant side panel
Click any pet to see their breed, weight, vaccination status, grooming preferences, and behavioral notes. No page reloads — the detail panel opens right alongside the list.
- Species, breed, weight, and age at a glance
- Vaccination expiry tracking with alerts
- Quick link to full profile and owner
What you actually get
What a profile holds
Unlimited clients and pets on every plan. This is what attaches to each one.
- Unlimited client and pet profiles on every planStarter
- Vaccination records with expiry dates, status badges and 30-day email remindersStarter
- Digital agreements and waivers, signed in the customer portal, stored as PDFStarter
- Intake questionnaires with answers filed on the client profileStarter
- Custom client and pet tags plus free-form notesStarter
- Customer portal where clients keep their own contact details and pets currentStarter
- Pet certificates printed from AlagaStarter
- Loyalty points and referral tracking on the client recordStarter
The plan named is where each item starts; every plan above it includes it. Compare every plan on one page.
How it works
Get started in minutes, not hours.
Import or Create Profiles
Import existing client data or create new profiles as clients book. It takes just seconds.
Capture Pet Details
Add pets to client profiles with breed, weight, grooming preferences, and health notes.
Access Anytime
Pull up complete client and pet history before any appointment for personalized service.
Frequently asked questions
Everything you need to know about this feature.