Help Center · 5 articles
Getting Started
Welcome guides and initial setup instructions
Articles in Getting Started
Connecting payments and understanding payouts
Start hereSetting up card payments, what the verification steps are asking for, and the difference between a payment reaching your account and money reaching your bank.
Finishing the Setup Guide
Start hereThe eight setup steps, what each one actually requires before it ticks off, and the two that catch people out.
Importing your existing clients, pets and history
Start hereBringing your data across is done for you, not by you. What to send, what transfers, what does not, and how to check the result before you rely on it.
Switching from Gingr, DaySmart or MoeGo
Start hereWhat to expect when moving from another pet business platform: how to get your data out, how long each provider takes, and the differences that catch people out in the first week.
Welcome to Alaga: a tour of your dashboard
Start hereWhere everything lives in Alaga, what each area of the sidebar does, and the fastest route to your first booking.
Not finding it in Getting Started?
Email support@alaga.io or send a note through the contact page and a person replies within one business day. Not on Alaga yet? A demo walks through the exact workflow you are asking about.