Help Center · 6 articles
Getting Started
Welcome guides and initial setup instructions
Articles in Getting Started
Connecting payments and understanding payouts
Start hereSetting up Alaga Payments to take cards, what the verification steps are asking for, and the difference between a payment reaching your account and money reaching your bank.
Finishing the Setup Guide
Start hereThe nine setup steps, what each one needs before it ticks off, the two that catch people out, and how to skip or hide the guide.
Importing your existing clients, pets and history
Start hereBringing your data across is done for you, not by you. What to send, what usually transfers, what never does, and how to check the result before you rely on it.
Switching from Gingr, DaySmart or MoeGo
Start hereWhat to expect when moving from another pet business platform: how to get your data out, a sensible timeline, and the differences that catch people out in the first week.
Welcome to Alaga: a tour of your dashboard
Start hereWhere everything lives in Alaga, what each area of the sidebar does, how to get help, and the fastest route to your first booking.
Announcements from Alaga and What's new
The bar across the top of the screen is Alaga telling you about new features, known issues, planned maintenance and outages. Read more, dismiss it, or find every recent update under Help → What's new.
Not finding it in Getting Started?
Email support@alaga.io or send a note through the contact page and a person replies within one business day. Not on Alaga yet? A demo walks through the exact workflow you are asking about.