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One Platform for All Your Pet Services

Whether you offer grooming, boarding, daycare, training, or all of the above—Alaga brings everything together in one unified platform.

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Alaga Overview dashboard showing appointments, arrivals, and departures

Overview dashboard from the Alaga demo workspace

Challenges We Solve

Common pain points that Alaga eliminates from your day-to-day operations.

Tool Sprawl — Using different software for each service type creates data silos and endless tab-switching. When your grooming software doesn't talk to your boarding system, staff waste hours manually transferring pet notes, vaccination records, and feeding instructions between platforms. Over time, these disconnected tools lead to conflicting records and missed details that directly affect the quality of care you provide.
Fragmented Client View — Client information scattered across systems means staff can't see the full picture when a pet arrives. A grooming client who also boards their dog regularly may have behavioral notes in one system and medical alerts in another, leaving your team flying blind during handoffs. This fragmentation erodes client trust and creates liability risks when critical information falls through the cracks.
Scheduling Conflicts — Without a unified calendar, staff get double-booked across services far too often. A groomer reserved for a walk-in might be down for a boarding checkout groom at the same time because each service keeps its own calendar. These conflicts disrupt daily operations, frustrate clients, and force last-minute scrambles that stress your entire team.
Scattered Billing — When a family's boarding invoice lives in one system and their grooming charge in another, nobody can say at a glance what they owe. Staff reconcile across platforms by hand, billing errors creep in, and a client who asks for a receipt for the month gets three different answers.
Staff Training Burden — Teaching staff multiple systems wastes onboarding time and leads to costly mistakes. New hires must learn separate login credentials, different interfaces, and inconsistent workflows for each service type your facility offers. The cognitive load of jumping between platforms means even experienced staff make data entry errors, miss updates, and spend more time on software than on the animals in their care.
Reporting Gaps — Getting a complete business picture requires exporting and combining data from multiple sources, often in spreadsheets that are outdated the moment they're created. You can't easily answer questions like which service line brings in the most revenue, which clients spend the most across services, or how your boarding occupancy is trending. Without unified reporting, strategic decisions are based on gut feeling rather than real data.
Purpose-built features

Everything You Need to Succeed

Purpose-built for the way you actually work.

Unified Service Management

Manage grooming, boarding, daycare, and training from one dashboard without switching between apps. Appointments and reservations have their own workflows and views, but they share the same client, pet, and scheduling data — so an updated vaccination record is instantly visible everywhere it matters. Boarding and daycare reservations are included on the Premium plan.

One Calendar for Appointments and Reservations

Grooming and training appointments and boarding and daycare reservations for the same pet live in one account. Book a boarding stay and a grooming appointment for pick-up day and both show on the calendar and on the pet's record, so the front desk and the grooming team are looking at the same schedule.

360° Client Profiles

See every interaction across all services in one unified client and pet profile, from their first grooming appointment to their latest boarding stay. Staff in any role can instantly view behavioral notes, dietary requirements, medication schedules, and communication history without asking the client to repeat themselves. This comprehensive view helps your team deliver personalized care that keeps families coming back.

Alaga screens for Unified Service Management, One Calendar for Appointments and Reservations, 360° Client Profiles

Service Packages

Sell prepaid packages of any of your services — five baths, ten daycare visits, a six-session training plan — at a package price. Alaga tracks the remaining sessions on the client's record and staff redeem one at checkout. Service Packages are included on the Professional plan and up.

Multi-Location Support (Coming Soon)

Multi-location support is coming soon. Today each Alaga account runs one location with its own staff, pricing, and services. If you operate more than one site, book a demo and we'll walk you through the current options and the roadmap.

Role-Based Permissions

Staff management with granular permissions that control who can access what across all services. A groomer sees only their appointment queue, a kennel attendant sees the Kennel Board, and a manager gets the full operational picture — all from the same platform. This reduces information overload for staff while ensuring sensitive data like financials and client contact details are only visible to authorized staff.

Alaga screens for Service Packages, Multi-Location Support (Coming Soon), Role-Based Permissions

Consolidated Reporting

Unified analytics across all services give you the complete picture of your business performance without spreadsheet gymnastics. Break down revenue by service category and time period, track boarding and daycare occupancy, and follow client retention across the whole business. The executive summary and exportable CSV reports make it easy to share insights with partners or your accountant.

Marketing Automation

Reach all your clients with targeted campaigns, powered by unified data that knows what each family actually uses. Send a grooming promo to boarding clients who have never booked a groom (Professional plan), or automatically re-engage families who haven't visited in 30 days with a trigger campaign (Premium plan). Because all your client activity lives in one place, your marketing is smarter and more relevant than blasting the same message to everyone.

Unified Customer Portal

Clients access one portal for all services — booking, history, and communication in one place with a single login. Families can book a grooming appointment, reserve boarding dates, view invoices, and sign agreements without remembering multiple passwords. When a service is due based on the rebooking cadence you set, the portal prompts them to book it again.

Alaga screens for Consolidated Reporting, Marketing Automation, Unified Customer Portal

A Day in the Life with Alaga

See how Alaga transforms your daily operations.

1

Client Books Boarding and a Groom

A client reserves a boarding stay in the customer portal and books a grooming appointment for pick-up day. Each has its own confirmation, and both sit on the same client and pet record — no double data entry and no second account.

2

Staff See the Complete Picture

When the pet arrives for boarding, staff see the grooming appointment on checkout day, dietary needs, medication schedule, and notes all on the pet's record. Kennel attendants know this dog is also booked for a bath-and-trim, so they can plan the handoff to the grooming team without any back-and-forth.

3

One Checkout

On checkout day the groom is on the calendar like any other appointment. Check out the reservation and the grooming appointment from the same screen — card on file, terminal, or cash — and both invoices sit together on the client's record.

4

Analyze Across Services

At the end of the month, run reports showing revenue by service category, occupancy, and client retention from a single dashboard. See which clients use only one service and could be introduced to another, and follow how each service line is trending. These insights help you make data-driven decisions about staffing, pricing, and where to invest in growth.

4Service Types Supported
40+Reports Across All Lines
1Login for Every Role
1Client Record per Family

Frequently Asked Questions

Get answers to common questions about using Alaga for your business.

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See How Alaga Unifies Your Operations

See how Alaga can unify your operations with a personalized demo.

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