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Boarding & Kennel Management Made Simple

Manage rooms, reservations, and guest care with ease. Alaga helps you provide exceptional boarding experiences while staying organized.

Alaga Kennel Board showing room assignments and occupancy

Kennel Board from the Alaga demo workspace

Challenges We Solve

Common pain points that Alaga eliminates from your day-to-day operations.

Overbooking Nightmares — Double-booked runs, suites, and cat condos create chaos when two families show up for the same space. Without live capacity tracking across all room types, your front desk is left guessing at availability. This leads to turning away paying clients or scrambling to rearrange assignments on the fly.
Scattered Pet Information — Feeding schedules, medication dosages, and special care instructions get buried in paper intake forms or scattered across spreadsheets, whiteboards, and sticky notes. When a dog needs a specific kibble mix at 6 AM and 5 PM or requires a midday insulin injection, critical details can't afford to be lost. Staff waste time hunting for information instead of focusing on hands-on care.
Check-In/Out Chaos — Busy Friday drop-off windows and Sunday pick-up rushes turn your lobby into a bottleneck without a streamlined digital process. Clients wait in line while staff dig through paperwork to confirm reservations, collect signed agreements, and verify vaccination records. The result is a poor first impression and stressed-out staff during your highest-traffic hours.
Vaccination Tracking — Manually cross-referencing rabies, bordetella, and DHPP records against reservation dates is tedious and error-prone. Expired vaccinations slip through the cracks, putting other boarding guests at risk and exposing your facility to liability. Chasing clients for updated vet records over phone and email eats into time your team could spend on animal care.
Clients Calling for Updates — Clients worry when they drop off their dog or cat for an extended stay and hear nothing for days. When the only way to reassure them is a phone call, anxious clients tie up your front desk line and staff lose track of who has been answered. A quick text from a shared inbox builds trust and keeps the phone free.
Revenue Leakage — Forgetting to charge for add-on services like extra playtime sessions, premium suite upgrades, baths before checkout, or late pick-up fees adds up fast. Without automated pricing rules, staff rely on memory to apply holiday surcharges correctly. Over a busy holiday weekend, these missed charges can cost hundreds of dollars in lost revenue.
Purpose-built features

Everything You Need to Succeed

Purpose-built for the way you actually work.

Room & Kennel Management

Manage your entire facility layout — standard runs, luxury suites, cat condos, and isolation kennels — from the Kennel Board. Room cards show who is checked in, who arrives today, and which spaces are open, so you can see the whole facility at a glance. Reservations are checked against room availability so the same run is never promised twice, and weight limits per room type keep the right pets in the right spaces.

Long-Stay Reservations

Handle overnight stays, week-long vacations, and extended boarding with flexible date ranges and automatic per-night pricing calculations. The system accounts for seasonal rate adjustments, holiday surcharges, and late checkout fees. Clients see a clear price breakdown when they reserve so there are no billing surprises at pick-up.

Feeding Schedules

Create detailed feeding plans for each boarding guest, specifying meal times, portion sizes, brand of food, and any dietary restrictions or allergies. Staff see a consolidated feeding checklist organized by time slot, making morning and evening feeding rounds fast and accurate. Mark each meal as served with a single tap, creating a full feeding log with the staff member's name and time.

Alaga screens for Room & Kennel Management, Long-Stay Reservations, Feeding Schedules

Medication Tracking

Log every medication administration with dosage details, exact timestamps, and the name of the staff member who administered it. Set up recurring medication schedules so nothing is missed — each due dose shows on the staff task list at the right time. The complete medication audit trail protects your facility and gives you a clear answer when a client asks.

Vaccination Verification

Alaga tracks required vaccinations — rabies, bordetella, DHPP, canine influenza, and any custom requirements your facility sets — for every pet in the system. When a vaccination is expired or missing, the reservation is flagged so your team can chase the paperwork before arrival, and email reminders go out to the client before a vaccine expires. Clients can submit vet documents directly through the customer portal.

Care Tasks on the Kennel Board

When a pet checks in, Alaga generates its feeding, medication, and care tasks for the whole stay. Staff work through them by time slot on the Kennel Board and tick each one off with a timestamp and their name. Managers see what's still open and can assign the unclaimed tasks out in one click.

Alaga screens for Medication Tracking, Vaccination Verification, Care Tasks on the Kennel Board

Shared-Room Pricing

Set a room's nightly rate for one pet and what each additional pet in the same room costs. When a family boards two dogs together, the pricing engine handles the math at checkout. Multi-pet families are your most loyal clients — built-in shared-room pricing makes it easy to keep them coming back.

Check-In/Out Reminders

Automated email and SMS reminders go out before each scheduled arrival and departure, reducing no-shows and late pick-ups. Your front desk starts each morning knowing exactly who to expect and when, keeping lobby traffic flowing smoothly.

Guest Profiles

Every pet gets a rich profile that stores preferences, an aggressive-pet flag, behavior and dietary notes, tags, and a complete stay history across all visits. Staff can quickly see that Max prefers a quiet corner run, needs a slow-feeder bowl, and gets anxious during thunderstorms — before the client even mentions it. Over time, these profiles help your team deliver personalized care that keeps clients coming back.

Alaga screens for Shared-Room Pricing, Check-In/Out Reminders, Guest Profiles

A Day in the Life with Alaga

See how Alaga transforms your daily operations.

1

Morning: Check Today's Arrivals

Review the day's check-in schedule, check each arriving pet's vaccination status, and see which runs and suites need turnover cleaning before new guests arrive. Staff can pull up each arriving pet's intake form, dietary instructions, and behavior notes so they're fully prepared before the first car pulls into the parking lot.

2

Midday: Complete Care Tasks

Staff work through a consolidated task list on their phones or a tablet — feeding rounds, medication doses, playtime sessions, and bathroom breaks — tapping to mark each item complete with a timestamp and their name. Managers can watch task completion from the dashboard as the day goes on, catching any missed items before they become a problem.

3

Afternoon: Keep Clients in the Loop

When a client texts to ask how their dog is doing, the message lands in your Messages inbox tied to their client record, and anyone at the front desk can answer it. Every conversation stays on the record, so the next shift knows what was promised.

4

Evening: Prepare Departures

Process scheduled checkouts with a single click — the system calculates the final bill including nightly rates, add-on services, late fees, and any applied discounts. Collect payment on the card on file or at the terminal, and mark the room as ready for turnover cleaning so housekeeping knows exactly which kennels to prep for tomorrow's arrivals.

SmartRoom & Run Management
AutoFeeding & Med Schedules
DigitalIntake & Checkout
Two-wayClient Messaging

Frequently Asked Questions

Get answers to common questions about using Alaga for your business.

See How Alaga Works for Boarding

See how Alaga can transform your boarding facility operations with a personalized demo.