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Your Data Security Is Our Priority

Alaga is built on infrastructure providers with encryption, access controls, and audited security practices that protect your business and your clients' information.

Challenges We Solve

Common pain points that Alaga eliminates from your day-to-day operations.

Client Trust Is EverythingPet parents share personal information, payment details, home addresses, and emergency contacts with your business. A data breach doesn't just cost money — it destroys the trust you've built with your community and can end client relationships permanently.
Staff Access Needs BoundariesNot every staff member needs access to financial reports, client payment information, or business analytics. Without proper access controls, sensitive data is visible to anyone who can log in, creating unnecessary risk.
Payment Data Is SensitiveProcessing credit cards, storing payment methods, and handling refunds requires rigorous security standards. A single vulnerability in payment handling can expose your business to fraud, chargebacks, and regulatory penalties.
Data Loss Can Cripple OperationsLosing appointment schedules, client records, pet medical histories, or financial data — whether from hardware failure, accidental deletion, or ransomware — can shut down operations and take weeks to recover from.
Compliance Requirements Are GrowingPet businesses increasingly handle health records, vaccination documentation, and regulated substances (medications). Data handling practices need to meet evolving privacy and industry standards.
Old Software Has Old SecurityLegacy pet business software was often built before modern security standards existed. Unencrypted databases, shared admin passwords, and no audit logging leave your business exposed to threats that modern software should prevent.
Purpose-built features

Everything You Need to Succeed

Purpose-built for the way you actually work.

Encryption in Transit and at Rest

Our infrastructure providers encrypt data in transit (TLS) and at rest (AES-256). Whether your team is accessing Alaga from the front desk, on the grooming floor, or at home, the connection is secure.

Role-Based Access Control

Define exactly what each staff member can see and do. Front desk staff access scheduling and check-in. Groomers see grooming sheets and pet profiles. Managers access reports and financials. Business owners see everything. Granular permissions prevent unauthorized access.

Row-Level Security

Alaga enforces data isolation with row-level security at the database level. Each business's data is logically separated so that in a multi-tenant environment, one business does not see another's records.

PCI-Compliant Payments

Alaga Payments is built on Stripe, a PCI DSS Level 1 certified payment processor. Alaga never stores raw credit card numbers. Tokenized payment methods, secure checkout flows, and encrypted transaction data protect every payment.

Automated Backups

Your data is backed up automatically every day by our database provider, and backups are encrypted. In the event of an issue, we can restore from a recent backup.

Audit Logging

Key actions in Alaga are logged — appointment and reservation changes, permission changes, and login activity — with the staff member and timestamp. Business owners can review the activity log to monitor team behavior and investigate any concerns.

HTTPS Everywhere

The marketing site, application, and customer portal are served exclusively over HTTPS. HTTP connections are automatically redirected. Security headers prevent clickjacking and content sniffing.

SOC 2-Aligned Infrastructure

Alaga runs on Supabase (built on AWS) and Vercel infrastructure that maintains SOC 2 Type II compliance. This means the underlying infrastructure is regularly audited for security, availability, processing integrity, confidentiality, and privacy.

Rate Limiting & Abuse Prevention

Login attempts and form submissions are rate-limited to prevent brute force attacks, credential stuffing, and automated abuse.

A Day in the Life with Alaga

See how Alaga transforms your daily operations.

1

Secure by Default

Every new Alaga account starts with encryption enabled, role-based access configured, and security headers active. There's nothing to turn on — security is the default, not an add-on.

2

Access Controls You Set

During onboarding, define roles for your team. Assign permissions that match each person's job. Alaga enforces these boundaries automatically across every feature.

3

Error Monitoring

Application errors are tracked and alert our engineering team so problems are investigated quickly.

4

Regular Updates

Alaga receives continuous security updates and patches. As a cloud-hosted platform, you always run the latest version with the newest security protections — no manual updates required.

AES-256Encryption
TLS 1.3In Transit
DailyBackups
PCI DSSPayments

Frequently Asked Questions

Get answers to common questions about using Alaga for your business.

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Security You Can Trust

See how Alaga protects your business with a personalized demo. Ask us anything about our security practices.