Skip to main content

Grooming Salon Software That Works

From booking to checkout, Alaga handles your grooming business so you can focus on making pets look their best.

Book a DemoExplore Platform
Alaga groomer calendar showing per-staff appointment columns

Per-groomer calendar view from the Alaga demo workspace

Challenges We Solve

Common pain points that Alaga eliminates from your day-to-day operations.

"How Does Fluffy Like It?" — Asking the same grooming preference questions every visit wastes time and frustrates clients. Whether it's a specific blade length on the body, hand-stripping the terrier coat, or remembering that a Doodle needs a sanitary trim but no face shave, those details get lost between visits. You end up starting from scratch every time instead of delivering the consistent breed cut the client expects.
Phone Tag All Day — Constant phone calls to book appointments interrupt your grooming flow and cost you productive time. When you're mid-dematting a severely pelted coat or doing scissor work on a show trim, stopping to answer the phone breaks your concentration and slows down the entire table. Every call you miss is a potential appointment that goes to a competitor down the street.
No-Shows Hurt Revenue — Empty slots from last-minute cancellations and no-shows mean lost income you can't recover. A large-breed bath and blow-dry slot that goes unfilled is an hour or more of lost revenue—time you could have spent on a double-coated deshed or a full grooming package. Without automated reminders and a Waitlist to fill the gap, you're left absorbing the cost of empty tables.
Scattered Client Records — Paper files, sticky notes, and mental notes make it hard to remember each pet's needs. Did Mrs. Johnson's Shih Tzu have a skin sensitivity on the belly, or was that the Bichon from Tuesday? When grooming notes live in five different places—a binder, a text thread, a Post-it on the mirror—critical details like matting history, ear infections, or bite tendencies fall through the cracks.
Tip Tracking Headaches — Managing tips across multiple groomers with different payment methods gets complicated. When one client tips cash, another adds it to their card, and a third uses an app, reconciling who earned what at the end of the day becomes a bookkeeping nightmare. Groomers deserve accurate, transparent tip tracking without you spending 30 minutes a day on manual math.
Vaccination Compliance — Manually checking vaccination records before each appointment slows everything down. You can't afford to have an unvaccinated dog in your salon around other pets, but flipping through folders or calling vets to confirm rabies and bordetella dates is a time sink. One missed check could put your entire salon at risk for a kennel cough outbreak or a liability issue.
Purpose-built features

Everything You Need to Succeed

Purpose-built for the way you actually work.

Digital Grooming Sheets

Detailed grooming profiles for every pet—coat type, cut preferences, blade sizes, sensitivities, and special instructions saved forever. Record everything from the #7F blade on the body to the teddy bear head on a Goldendoodle, including dematting notes, hand-stripping schedules, and areas to avoid. Every groomer on your team sees the same sheet, so the pet gets a consistent cut no matter who's at the table.

Before & After Photos

Capture and store reference photos directly from the grooming floor so every cut is documented. Email transformations to clients after the appointment—nothing sells a premium groom like a side-by-side photo of a matted coat turned into a fresh breed cut. Photos also serve as visual grooming notes for your team, so the next groomer knows exactly what the finished look should be.

Online Booking

Clients book their preferred groomer, service, and time slot through your customer portal—24 hours a day, 7 days a week. Your calendar fills while you're focused on the dog in front of you instead of running back and forth to the phone. Service durations adjust automatically based on breed size and coat type, so you never end up with a Great Pyrenees deshed squeezed into a Yorkie trim slot.

Alaga screens for Digital Grooming Sheets, Before & After Photos, Online Booking

Automated Reminders

Reduce no-shows with email and SMS reminders sent automatically 24 hours and 2 hours before each appointment. Clients reply to the text or use the customer portal to reschedule or cancel, giving you time to fill the slot from your Waitlist (Professional plan). SMS reminders draw on your plan's monthly text allowance; email reminders are included on every plan.

Recurring Appointments

Set up automatic rebooking for regular clients on 4-week, 6-week, or 8-week cycles based on their pet's coat maintenance needs. Never lose track of your recurring customers or scramble to fill your book—the next appointment is already scheduled before they leave. Clients who rebook regularly stay on a consistent grooming schedule, which means less matting, easier grooms, and happier pets.

Vaccination Verification

Alaga tracks rabies, bordetella, and any other vaccines your salon requires against every pet's records. Pets with expired or missing vaccinations are flagged when they book and on the appointment, so your team can chase the paperwork before the dog is in the building. Clients can upload updated records through the customer portal, and email reminders go out before a vaccine expires.

Alaga screens for Automated Reminders, Recurring Appointments, Vaccination Verification

Service Add-Ons & Upselling

Offer add-on services like teeth brushing, nail grinding, blueberry facials, or deshedding treatments at booking or during checkout. Track which add-ons sell best across your team so you can coach groomers on the services that drive the most revenue.

Multi-Groomer Scheduling

Manage multiple groomers with individual calendars and working hours—including bather/brusher assistants. Set which services each groomer takes, whether they specialize in hand-stripping wire coats, Asian fusion styles, or large-breed deshedding. View the entire salon's schedule at a glance or drill into a single groomer's day.

Tips & Gratuity Tracking

Tips are attributed to the groomer who performed the service whether the client pays cash, card, or through the customer portal. End-of-day and payroll reports show tips per groomer, so you can pay out accurately without manual tracking and keep your team happy.

Alaga screens for Service Add-Ons & Upselling, Multi-Groomer Scheduling, Tips & Gratuity Tracking

A Day in the Life with Alaga

See how Alaga transforms your daily operations.

1

Client Books Online

The client selects their preferred groomer, service, and time slot through your customer portal and receives an instant confirmation. Service durations are already sized to the pet's breed and coat, so the slot is right from the start.

2

Automated Reminder Sent

24 hours before the appointment, the client gets an automatic email or SMS reminder, with a second one 2 hours out. To reschedule or cancel, they reply to the text or use the customer portal. If they cancel, the slot opens up for your Waitlist so another client can grab it before the revenue is lost.

3

Quick Check-In

On arrival, pull up the pet's complete grooming sheet instantly—coat type, blade preferences, cut style, behavioral flags, and reference photos from the last visit are all ready. Your groomer knows exactly what to do before the dog even hits the table.

4

Groom & Document

Complete the groom using the saved preferences as your guide, snap before/after photos to document the finished look, and add any notes about matting, skin conditions, or temperament changes for next time.

5

Easy Checkout

Process payment with the service total and any add-ons pre-calculated and attribute the tip to the correct groomer. If the client is on a recurring schedule, their next appointment is already on the calendar—so they're out the door happy in under a minute.

AutoReminders
24/7Online Booking
DigitalGrooming Sheets
Built-inBefore & After Photos

Frequently Asked Questions

Get answers to common questions about using Alaga for your business.

Explore Other Solutions

Grooming Management
Daycare
Boarding
Trainers

See How Alaga Works for Groomers

See how Alaga can help you manage your salon more efficiently with a personalized demo.

Book a DemoView Pricing