Help Center · 5 articles
Client & Pet Management
Managing clients and their pets
Articles in Client & Pet Management
Adding clients and their pets
Start hereCreating a client record, the fields that matter later, adding pets, and what the pet profile tracks.
Tracking vaccinations and expiry alerts
Start hereWhich vaccinations Alaga tracks, how the current, expiring, expired and missing statuses are calculated, and who gets the reminder email.
Agreements and waivers
Building a template, requiring it before clients can book, per-pet versus per-client agreements, expiry, and where signed copies are kept.
Pet profiles — documents, photos, tags and notes
Everything that hangs off a pet record: uploaded certificates, behaviour tags your team sees before handling the pet, and where notes belong so the right person reads them.
Questionnaires and intake forms
Collecting the information you need before a pet arrives, the question types available, mapping answers to pet tags, and keeping responses current.
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