Tracking vaccinations and expiry alerts
Updated
On this page
Alaga tracks five vaccination expiry dates on each pet, entered on the pet profile's Health tab:
- Rabies
- Bordetella
- DHPP
- Lepto (optional)
- FVRCP for cats (optional)
Rabies, Bordetella and DHPP are the core three. A pet is only considered complete when all three have a date.
How the status is worked out
| Status | Badge | Means |
|---|---|---|
| Current | Valid | Every core vaccine has a date in the future |
| Expiring | Expiring Soon | Something expires within the next 30 days |
| Expired | Expired | Something expired before today |
| Incomplete | Missing | A core vaccine has no date at all |
When several apply, the worst one wins: expired beats expiring, which beats missing, which beats current.
The reminder email
Once a day Alaga emails clients about vaccinations that need attention.
- It covers anything expiring in the next 30 days, and anything that expired up to 90 days ago. Older lapses are treated as stale and left alone.
- The email goes to the pet's owner only. Your team is not copied.
- The same pet and vaccine will not be emailed again within 30 days, so a client with a lapsed rabies shot gets a monthly nudge, not a daily one.
- It is skipped when the pet is inactive or deceased, the client has no email address, or the client has turned vaccination alerts off in their own notification preferences.
The email lists the vaccine, the expiry date and how many days are left, and shows "Expired" instead of a negative number for anything already past.
You can change the wording of this email under Business Settings, Email Settings.
Seeing the whole picture
Reports, then Vaccination Compliance in the Clients and Pets category, lists every pet with its status, so you can work a chase list rather than reacting one pet at a time. Vaccination status is also available as a filter when you build a marketing audience, which is how you send a "time to update Bella's shots" campaign.
Booking blocks
If a pet's vaccinations need attention, online booking shows the client a "Vaccination Records Need Attention" panel and the submit button changes to "Vaccinations Need Updating" — they cannot self-book until it is resolved. Staff booking from inside the dashboard is not blocked.