Products, stock and low-stock alerts

Go to Sidebar → Products. Anyone with the View products permission can see the list. Owners, managers and staff with Manage products can add and change products.

At the top you see four figures: Total Products, Active Products, Low Stock Items and Retail Value (selling price × stock, added up). The search box matches name, SKU, barcode, category and brand.

Add a product

Press Add Product.
Fill in:

Brand, Product Name (required) and Description
SKU and Barcode / UPC — the barcode is what a scanner looks up
Category — pick one, or press the plus button to make a new one
Selling Price ($) (required) and Cost ($), used for profit tracking
Quantity in Stock (required)
Low Stock Alert — you are warned at or below this number. 0 turns alerts off for that product.
Active — turn off to hide the product from sale. Its history is kept.

Press Add Product.

When you edit a saved product, you can also link it to suppliers under Assigned Vendors.

Quantity price breaks

Use these to lower the price per item when someone buys more — for example, bows $3.00 each, or $2.50 each for 2 or more.

Open the product and find Quantity pricing.
Press Add price break.
Enter the quantity ("Buy 2 or more") and the price each.
Add more rows if you need them — up to 10.
Press Update Product.

Rules:

Each price break must be lower than the selling price.
The quantity must be 2 or more, and each quantity can only be used once.
The highest matching quantity wins. With a break at 2 for $2.50, three bows cost $7.50.
Breaks apply at Checkout and to products added to a booking. The product list shows a small badge when a product has breaks.

Barcode scanning

Products, Checkout, a booking's Products section and boarding checkout all listen for a barcode scanner that types like a keyboard (most USB and Bluetooth scanners). On Products and Checkout, a Scanner Ready badge shows it is armed.

On Checkout, a scan adds one of that product to the cart.
On a booking, a scan adds the product to that booking.
On the Products page, a scan opens the product for editing. If you can't manage products, it filters the list to that product instead.

Scanning pauses while the Checkout payment window is open, so a stray scan can't change the amount being charged.

Barcode scanning is a Professional plan feature. On a lower plan, a scan shows a message saying so.

How stock moves

Down when a product is sold at Checkout.
Down as soon as a product is added to an appointment or stay — not at payment. If there isn't enough stock, Alaga won't add it. Removing the product from the booking puts the stock back.
Back up when a walk-in Checkout sale is fully refunded. Partial refunds do not restock, because Alaga can't know which items came back. Fix those by hand.
Directly, when you change Quantity in Stock on the product.

There is no separate screen for receiving deliveries. When stock arrives, edit the product and set the new count. Alaga only saves the stock field if you changed it, so a sale that happens while the form is open is not overwritten.

Where low stock shows up

Alaga does not email or text you about stock. You will see it in three places:

The Low Stock Items figure on the Products page
Red stock counts with a warning icon on product rows and on Checkout
The Low Stock Alert report under Sidebar → Reports, in the Products group

Deleting a product

Open the … menu on the product and choose Delete. Deleting removes the product, its stock record and any commission rules tied to it, and can't be undone.

A product that has been sold can't be deleted. Turn off Active instead, so past sales still show in reports.