Stop Losing Revenue to No-Shows
Every missed appointment costs you time and money. Alaga's automated reminders, online booking, and Waitlist backfill cut no-shows — without extra work from your team.
Who it's for
What cuts no-shows at each kind of business
Email reminders are on every plan. Texting and the Waitlist start on Professional; nothing here charges a fee for you.
Solo groomer
From StarterEmail reminders on Starter, and the no-show mark on the client record so you know who to book carefully.
Salon
From ProfessionalSMS reminders and two-way replies from Professional; the Waitlist fills the hole when someone cancels.
Daycare or boarding
From PremiumConfirmation status on every reservation, deposits recorded by staff at booking, texts to the owner.
Anyone who wants a no-show fee
From ProfessionalNot built today: no automatic fee or card-on-file charge. Prepaid packages are the way to collect money before the visit.
Everything you need
Purpose-built for the way pet care professionals actually work.
Automated Appointment Reminders
Email and SMS reminders go out 24 hours and 2 hours before every appointment. Clients reply to the text or use the customer portal to reschedule or cancel — no phone calls needed.
Recurring Appointments
Put regulars on a weekly, bi-weekly, or monthly schedule and every visit is already on the calendar with its own reminders. Clients on a standing appointment are the ones who show up.
24/7 Online Booking
Clients book when it's convenient for them — not just during business hours. Self-service booking means fewer forgotten phone-tag appointments.
Waitlist Backfill
When someone cancels, Alaga notifies the next client on your Waitlist for that service. Empty slots get filled without you working the phone. Waitlist is included on the Professional plan and up.
Confirmation Status
Every appointment carries a status. Pending appointments stand out on the calendar and the appointments list, so you can follow up or open the slot before the day arrives.
No-Show History
Mark a missed appointment as a no-show and it stays on the client's record, so you know who has flaked before you book them again.
See how it works in action
Screenshots from the Alaga demo workspace.
Every appointment tracked, every reminder sent
See all upcoming appointments with their status. Pending appointments are easy to spot so you know exactly which clients still need a follow-up — and can chase them or open the slot.
- Status on every appointment: pending, confirmed, in progress, completed
- Automatic email and SMS reminders 24 hours and 2 hours before
- One-click actions to reschedule, cancel, or mark as no-show
Fill every gap
Your calendar shows every appointment by status at a glance. When a cancellation opens a gap, fill it from the Waitlist. Color-coded blocks tell you which appointments are locked in and which need attention.
- Color-coded appointments by status
- Waitlist backfill on cancellations (Professional plan)
- Drag-and-drop rescheduling
What you actually get
What Alaga does about a no-show
Reminders, replies, the Waitlist and the record. There is no automatic fee, and we say so.
- Email reminders 24 hours and 2 hours before, on every planStarter
- SMS reminders and confirmationsProfessional
- Two-way texting so a client can reply to cancel or rescheduleStarter
- Cancellations and reschedules in the customer portal, within your policyStarter
- Waitlist backfill when a slot opensProfessional
- Recurring appointments for standing clientsStarter
- No-show marked on the client record, and the Cancellation & No-Show reportStarter
- Prepaid packages, so regulars have paid before they arriveProfessional
Not built: automatic no-show fees, card-on-file charges, or deposits taken at online booking.
The plan named is where each item starts; every plan above it includes it. Compare every plan on one page.
How it works
Get started in minutes, not hours.
Reminders Go Out Automatically
Alaga sends email and SMS reminders 24 hours and 2 hours before every appointment. Turn them on once and forget about them.
Clients Reply or Use the Portal
To reschedule or cancel, clients reply to the reminder text or open the customer portal. Cancellations open the slot on your calendar right away.
The Waitlist Fills the Gap
When a slot opens, Alaga notifies the next client on your Waitlist for that service so the gap gets filled instead of costing you an hour. Waitlist is on the Professional plan and up.
Frequently asked questions
Everything you need to know about this feature.
Explore related features
Ready to Fill Every Slot?
See how Alaga's automated reminders and Waitlist keep your calendar full. Book a demo today.
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